This post contains detailed information about Charlotte Russe service phone number, mailing address for Complaints, Feedbacks or Career. We also present the social network link of the Charlotte Russe Company.
Charlotte Russe Customer Service Number
Phone Number:
1-888-211-7271
Email:
–
Address
Charlotte Russe Holding, Inc.
5910 Pacific Center Blvd. Suite 120
San Diego, CA 92121,
United States
About:
Headquarters: San Diego, California, United States
Founded: 1975
CEO: Jenny Ming (Oct 2009–)
Number of locations: 558
Founders: Frank Lawrence, Charlotte Russe, Daniel Lawrence, Larry Lawrence
Parent organization: Advent International
Charlotte Russe Website
URL: www.charlotterusse.com
Livechat: –
Facebook: facebook.com/CharlotteRusse
Twitter: twitter.com/charlotterusse
Instagram: instagram.com/charlotterusse/
LinkedIn: linkedin.com/company/charlotte-russe
YouTube: –
Dana2 months ago
I recently signed up to receive emails. For doing so, I received a 10% off my entire purchase coupon. with excitement, I perused the website and found my favorite jeans were still in stock. So I purchased 3 pairs of jeans on the Charlotte Russe website order # 06-cencored). with multiple attempts I tried to add the coupon code. It would not take and did not show an error message as to why. Thus, I thought it would deduct once I completed the order, as some website I use apply the discount once the order is placed. So, I clicked enter and my order was processed, but without the 10% discount. I tried calling corporate, but the customer service center is closed and no longer taking calls. I sent an email explain the situation. I was told that they would not provide me with the 10% discount and refund it back to my card because the coupon is only for items with 99 in it. I explained that no where on the coupon does it state that or even have small print with exclusions. the coupon I was given clearly states”10% off entire purchase”. I am deeply disappointed that with a $60 purchase I cannot receive the coupon I was offered.
sincerely,
Dana