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This post contains detailed information about the JCPenney customer service telephone number, address and email to make complaints, support or feedback. We also present the social network link of the JCPenney Company. is nation’s largest apparel and home furnishings retailers, that’s on a mission to ensure every shopping experience is worth the customer’s time, money and effort.

JCPenney Customer Care

JCPenney logo

JCPenney Website




Instagram: @jcpenney

Twitter: jcpenney


JCPenney Head Office

JCPenney Company, Inc.

Shareholder Services

6501 Legacy Drive

Plano, TX 75024

JCPenney Customer Service Number (USA)

  • 972.431.1000 (Office)
  • 1-800-322-1189 (customer service)
  • 1-800-709-5777 (customer service)
  • 1-800-222-6161 (New Orders)
  • 1-800-542-0800 (Credit Card Service)
  • 1-800-527-4403 (Bill Payment)
  • 1-800-JCP-GIFT (Gift Registry)
  • 1-800-933-7115 (Warranty Info)
  • 1-888-333-6063 (Product Recalls)
  • 1-800-737-5223 (Dinnerware Queries)


JCPenney Mail Address Services
P.O. Box 690,
Columbus, OH 45272-4524

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Tags: #furnishings retailers #JCPenney cs #JCPenney online store