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Macy’s,2.33 / 5 ( 6votes )

This post contains detailed information about Macy’s service phone number, mailing address for Complaints, Feedbacks or Career. We also present the social network link of the Macy’s Company.

Macy’s Customer Service Number

Phone Number:



1-800-261-5385 (toll free)

1-201-680-6578 (outside US/Canada)

1-800-511-2752 (gift card queries)




Macy’s 7 West Seventh Street

Cincinnati, Ohio 45202

Phone: (513) 579-7000

2)New York

Macy’s Inc

151 West 34th Street

New York, New York 10001

Phone: (212) 494-1602


Customer service: +1 513-573-7912

Headquarters: Cincinnati, Ohio, United States

Parent organization: Macy’s Inc.

CEO: Jeffrey Gennette (Mar 23, 2017–)

Founder: Rowland Hussey Macy

Founded: October 28, 1858, New York City, New York, United States

Macy’s Website


Livechat: –






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Tags: #Fashion #nova #online store

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  1. author

    Janet Linder2 years ago

    Yes I ordered a pillow on 11/24/19. Order #1842censored. About two weeks later I was informed it was unavailable and cancelled. I still have not received any word concerning my OneVanilla debit master card being reimbursed. The card was a gift. The amount is $64.19. I always get different answers calling the debit card customer service and Macy’s customer service. This has been going on for a while. I have called OneVanilla and of course and have gotten a multitude of answers. Please let me know what is going on. Thank you. Both the customer service of Macy’s and OneVanilla leave a lot to be desired.

  2. author

    Susan C. Bartlett1 year ago

    Never got my refund…. No one answers the phone . Rip -offs

  3. author

    Melody Wesley1 year ago

    yes I placed an order more than once not thinking it was submitted so I only want one of the orders

  4. author

    Melody Wesley1 year ago

    was the other orders taken off

  5. author

    Melody Wesley1 year ago

    please let me know that the other orders were taken off because I don’t have all that money in the bank

    • author

      Melody Wesley1 year ago

      when will I find out if all but one order is taken off

  6. author

    Melody Wesley1 year ago

    what number can I call for customer service

  7. author

    Joyce Robinson1 year ago

    I was charge a late fee on my Macy’s store Credit Card. I was working because of this Corona Virus. I made my payment the next day. That’s when I found out there is a late charge. I have been call customer Service for 4 days now. I need to speak to someone about removing the late fee by sending me a email. Please contact me one way or the other.

  8. author

    catherine t scattolino1 year ago

    i have left many messages , all i asked was to send state ment to pay bill of, had chats with tech, got no wear, i also sent message over computer no response. I WOULD APPRECIATE AN EMAIL WITH FULL STATEMENT . THANK YOU

  9. author

    Ramita Uprety1 year ago

    I dis not receive thanksforsharing money back till today’s date 4/14/2020.

  10. author

    Vanessa1 year ago

    How do I speak to a person in customer service, the numbers listed get me no where. I tired to leave an email, and it was sent back to me. I called and was told by an automated message, that due to covid 19, I am unable to speak to a customer service rep. My issue can not be solved by going to Thank you for support

  11. author

    Susan Strehlow1 year ago

    I ordered something and I got an email saying it was delivered and it wasn’t. When you call any MACYS customer service number they don’t take any calls like that and the chat line never comes on to answer your questions!


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