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NewChic,4.50 / 5 ( 2votes )

This post contains detailed information about NewChic service phone number, mailing address for Complaints, Feedbacks or Career. We also present the social network link of the NewChic Company.

NewChic Customer Service Number

Phone Number:

020-86073343 (China)



Alphabet Trade Co Ltd,

RM 101, Maple House,

118 High Street, Purley,

London, England, UK


Founded: 2015

NewChic Website


Livechat: –






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  1. author

    Charles McGiLL9 months ago

    I’ve Paid For A Boot On 1-28-2019 Have No Way To Track The Item To My Home.

  2. author

    Charles Sease7 months ago

    Do you have a catalog for men’s sandals. Your website will not let me order Need help.

  3. author

    glenn quick5 months ago

    I would like to have a catloug

  4. author

    Margaret Barrell4 months ago

    I ordered a dress on 1at July and paid by my credit card. As it is now the 11th July I would like to know when I can expect to have it delivered to me. Margaret Bartell

    • author

      Margaret Barrell4 months ago

      Thankful very much for your quick reply. Margaret

  5. author

    Kirsten Tomlinson3 months ago

    I ordered a dress on July 11th for an event on Wednesday 21st August. It is now Tuesday 20th August, and the dress still hasn’t arrived. I have contacted Newchic twice via live chat, and both times have received apologies, and reassurances that my item was on its way and would arrive within 7-15 business days, excluding weekends. Yesterday I explained that I needed the dress for tomorrow, and was told not to worry, it would arrive well before the latest projected delivery date. I suspect that the responses I received on both occasions whilst communicating with ‘Sophia’ were from a selection of readily available comments, because of the way they were formatted, and I don’t feel that I got anywhere with my attempts to get real answers. I do have limited tracking information – mainly that they received my order on July 11th, and it took them over a full month to process it. It has not now been ‘picked’ and is awaiting collection. Very disappointed and dissatisfied. I have contacted PayPal to open a case with them. Suffice to say that I will not be purchasing from Newchic again, nor will I be recommending it to others.

  6. author

    Tracy Graham2 months ago

    I would like to return items I brought, they are too small after I get full refund, I would like to re-order.

  7. author

    Neale Blase2 months ago

    I’m a repeat customer and about 2 weeks ago I bought two pair of shoes that are size 10. But they run small so I need a 10-1/2. Can and How can I return them to be replaced? Thank you very much?

  8. author

    gautrot4 weeks ago

    bonjour pouvez vous me dire pourquoi je n ai pas recu ma commande n 74375156 du 60102019 merci

  9. author

    Robert L Brandon1 week ago

    I just purchase a winter coat and it does not fit. I want to return it, and I need a return voucher.
    Can you send that to me.

    Robert Brandon
    order number is 74923554


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