Turkish Airlines

In Airline

This post contains detailed information about Turkish Airlines service phone number, mailing address for Complaints, Feedbacks or Career. We also present the social network link of the Turkish Airlines Company.

Turkish Airlines Customer Service Number

Phone Number:

+90-212-463-6363

+90 212 444 0 849

+90 850 333 0 849

Email:

customer@thy.com

ocihelp@thy.com

Address

Building Ataturn Airport

34149 Yesilköy, Istanbul, Turkey

About:

Bag information: In economy, to/from Africa and Americas, two bags free. To other destinations, 20kg free, additional allowance depending on route. More Turkish Airlines bag information

Alliance: Star Alliance

Destinations: 302

Frequent-flyer program: Miles&Smiles

Subsidiaries: AnadoluJet, SunExpress, Turkish Technic

Turkish Airlines Website

URL: www.turkishairlines.com

Livechat: –

Facebook: facebook.com/turkishairlines

Twitter: twitter.com/turkishairlines

Instagram: instagram.com/turkishairlines/

LinkedIn: linkedin.com/company/turkish-airlines/

YouTube: youtube.com/user/TURKISHAIRLINES

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  1. author

    Dr. Iftikhar Sheikh5 months ago

    Please give me my seat numbers. Ref t7gdig

    Reply
  2. author

    GODWIN ADEDIJI3 months ago

    I tried booking a flight from Sofia to Dublin last Friday, 11th March 2020. unfortunately, my booking was not confirmed by Turkish airline. While making the reservation, I received a message on the screen that stated, ” your reservation with code R3HXG2 cannot be continued”. I checked my email, you did not send any confirmation of my booking/reservation, – I even checked my spam mails- neither did I received any confirmation via my telephone, (all these details I had completed online on the Turkish airline web.).
    Since my reservation was not confirmed on your website neither did you send an email or text message to confirm the reservation, I had no other option than to believed the booking was unsuccessful. Hence, I had to book the flight with another airline (Air France). I got my confirmation immediately and this airline also, sent ticket to my email spontaneously. These is my usual experience as I am a frequent flyer.
    On checking my credit card yesterday I observed that you (Turkish airline) have debited my account by the sum of 159 euro for the same reservation that was not confirm and with no ticket or confirmation of booking sent to my email. I would like you to kindly refund the above sum back to my account please.
    Thanks for your cooperation.
    Your Sincerely
    Godwin Adediji

    Reply
    • author

      afif author3 months ago

      You can contact Turkish Airlines via the website page https://www.turkishairlines.com/en-int/any-questions/get-in-touch/. On that page you can make video calls with customer service. and there are also Turkish Airlines representative offices for each country.

      TURKISH AIRLINES HEADQUARTERS
      Turkish Airlines General Management Building, Ataturk Airport, Yesilkoy 34149 Istanbul Turkey

      Phone: +90 212 463 63 63
      Fax: +90 212 465 21 21

      Reply
  3. author

    S.Watanabe3 months ago

    I booked the flight to lefkosa to London on 21/03. I received Text message ‘ 17th APR Lefkosa-London ticket has been issued.. PNR:censored. I waited to receive this to My email but it did not come. I checked my booking site, they did not find this PNR. So. Please send me the confirmation and ticket by email.

    Reply
  4. author

    Elnara Macdonald3 months ago

    hi
    My flight from Edinburgh to Baku on the 20/03/20 has been cancelled. I could not hold anybody at the airport to get more details on refund. I phoned few times to the Turkish Airlines office however, all my attempts were unsuccessful.
    Can you please tell me how I can claim for refund
    My Booking reference R7Dcensored
    thanks

    Reply

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